Pabloboset Montoya M

Escazú, San José, Costa Rica · (506) 8873-9451 · pabloboset@outlook.com

Looking every day to be the best version of myself, my professional goal is to contribute my knowledge to the company where I work.

Office 365 as well as the connection through VPN to remote desktop connection, software support such as: Cortex XDR, Mcafee, SAP, “Firma Digital”, database connections (ODBC), Matlab, R for Windows, R Studio. Also, the solvency of any type of hardware problem in laptop, desktop or printer computers.

Founder of Green Soldiers, from a very young age I have dedicated myself to self-study, participation in fairs and national competitions, actually I am developing Toll energy, a personal project focused on developing a new way to create alternative energy.

Experience

Information Technology Services Specialist

Ye&Ce Land Solutions

•Administrator of company systems and services.
•Monitoring of network infrastructure.
•Replacing hardware parts as required.
•Communication with external providers.

June 2022 - Present

Information Technology Support Analyst

Map Soluciones

•Replacing hardware parts as required.
•Attention to internal requests.
•Communication with internal clients.
•Communication with external providers.
•Troubleshooting with Office 365.
• I assume the role of coordinator of the work team when required.

December 2019 - June 2022

Education

Latin American University of Science and Technology (ULACIT)

Bachelor's degree in Computer Engineering
January 2020 - Present

Escazú Professional Technical College

Average Technician in Business Bomputing
January 2016 - December 2019

Skills

Programming Languages & Tools
Skill Highlights
  • Server configuration and management.
  • Mail server security management.
  • IT Service management.
  • Technical Support.
  • Complex problem solver.
  • Cloud management.
  • Customer satisfaction.
  • Agile methodologies like Scrum and ITIL.
  • Adaptive and investigative.

Certifications

  • Cybersecurity Fundamentals
    April 2023 - LinkedIn
  • Network Fundamentals (Cisco CCNA)
    April 2023 - LinkedIn
  • JavaScript: Object-oriented programming
    November 2022 - LinkedIn
  • Scrum Esencial
    November 2022 - LinkedIn
  • Windows Server 2012: Configure basic Microsoft Services
    May 2022 - LinkedIn
  • Windows Server 2013: Installation and Configuration
    May 2022 - LinkedIn
  • Become an Office 365 Specialist
    Agust 2021 - LinkedIn
  • Become a Customer Service Specialist
    July 2021 - LinkedIn
  • Learning Java
    June 2021 - LinkedIn
  • Become an IT support specialist
    April 2021 - LinkedIn